2023 FAQS
Do you have a question about the 2023 Bank of America Chicago Marathon event or application process? Please view the frequently asked questions below to find the answers to your questions.
The following FAQs will continue to be updated as information becomes available.*
*Updates as of August 17, 2023.
If you can’t find the answer to your question, please contact the event via email at office@chicagomarathon.com.
- 2023 EVENT FAQs
When is the 2023 Bank of America Chicago Marathon?
The 45th running of the Bank of America Chicago Marathon will take place on Sunday, October 8, 2023.What is the anticipated field size for the 2023 Bank of America Chicago Marathon?
The 2023 Bank of America Chicago Marathon is set to welcome more than 47,000 participants after hosting smaller fields in 2021 and 2022.What are my options if I sign up and can’t participate?
Registered participants will have the opportunity to cancel their entry and access a guaranteed entry for the next event. All event fees (entry, ancillary products, etc.) are non-refundable and will not be applied to future participation. Participants who select this option must complete the 2024 application process and pay the 2024 entry fee to redeem their guaranteed entry. Please note, this opportunity will not be available to participants who received a guaranteed entry through the charity or tour group applications.Participants who deferred their 2020 place and entry fee as part of the 2020 event cancellation will be eligible to cancel their 2023 entry and access a guaranteed entry for the 2024 event. Participants who select this option must complete the 2024 application process and pay the 2024 entry fee in order to redeem their guaranteed entry.
Individuals will also have the option to purchase refundable booking during the application process.
Learn more about the options available to registered participants if they choose not to participate.
Are participants required to pick-up their race materials in person?
Yes. All participants are required to pick up their own participant packet (bib number and timing device) at the Abbott Health & Fitness Expo during the scheduled hours of operation. All participants are required to show a government-issued photo ID that reflects the name they registered under upon picking up their own participant packet.Does the Bank of America Chicago Marathon have a recommended training plan?
Yes. The Bank of America Chicago Marathon offers an official 18-week training program developed by Nike Coaches. The program is made to be adaptive to all runners and customized to fit in with your daily schedule and needs. For more information and to download the program, please visit the Training & nutrition page.Does the event offer race day hospitality?
Yes. Participants and spectators can purchase a ticket to the Skyline Hospitality Tent for exclusive access to the Bank of America Chicago Marathon. Amenities include pre- and post-race meals, private gear check, recovery massage therapy and finish line seating. Learn more about race hospitality.Does the event provide private lactation spaces for postpartum participants at the Abbott Health & Fitness Expo?
Yes. McCormick Place, home to the Abbott Health & Fitness Expo, has three private Mamava Lactation Suites. The private suites, also known as pods, are in the following locations:
- Lakeside Center, Level 2, by the Gift Shop
- North/South Level 2.5 across from Starbucks
- West Level 1 near the Main Information Desk on Indiana Avenue
The Mamava Suites are available to all Health & Fitness Expo attendees. If you plan to use the space during your time at the Expo, we encourage you to download the Mamava Mobile App in advance to unlock the suite upon your arrival.
Does the event provide private lactation spaces for postpartum participants race day?
Yes. Private and semi-private lactation spaces are available to participants on race day. Participants interested in using the spaces will have access to a private or semi-private seating area (chair and table), a water source or a portable hand-washing station and a power source. Spaces will be available in the following locations:- Pre-race: Private and semi-private space at the Hilton Chicago (720 S. Michigan Avenue)
- On-course: Private and semi-private tented facility on Laflin Street between Adams Street and Jackson Boulevard at Miles 15 and 16
- Post-race: Semi-private tented facility and private pop-up inflatable lactation pods provided by Mamava at the 27th Mile Post-Race Party
Participants interested in using the pre-race space at the Hilton Chicago are asked to email office@chicagomarathon.com for instructions on how to access the space.
Staff will be onsite at each location to assist those interested in using the space(s) on a first-come first-served basis. Lactation spaces will be equipped with Quick Clean™ Breast Pump & Accessory Sanitizer Spray and Wipes courtesy of Medela.
Please note, the event will not store or transport equipment on-course or at the Post-Race Party.
Additional questions about lactation spaces can be directed to the office@chicagomarathon.com email in advance of the event.
- TRAVEL FAQs
Do you work with an official travel and housing partner that offers special rates for Bank of America Chicago Marathon participants?
Yes, Maritz is the official travel and housing partner of the Bank of America Chicago Marathon. Visit the Chicago Marathon housing site to book your hotel today.We encourage you to review all travel partner cancellation policies prior to booking travel accommodations for race weekend.
What is the official headquarter hotel of the Bank of America Chicago Marathon?
The Hilton Chicago is the official headquarters hotel of the Bank of America Chicago Marathon.I booked my hotel through the Bank of America Chicago Marathon housing site – did I book through a third party?
Yes. The Bank of America Chicago Marathon works with Maritz, the official travel and housing partner, to provide access to exclusive room blocks at the city’s most desirable hotels. If you have questions in regard to reservations booked through Maritz, please email chi@maritz.com or call 864.208.2935.How can I confirm my hotel reservation?
Once you have made your hotel reservation you will receive a confirmation email from Maritz. If you do not receive the email, please contact Martiz customer service at chi@maritz.com.How can I cancel my hotel reservation?
If you’ve booked your hotel registration through the Bank of America Chicago Marathon housing site and would like to cancel your registration, please contact Maritz customer service at chi@maritz.com.What is the best way to get to the Bank of America Chicago Marathon?
The Chicago Transit Authority (CTA) offers an economical and convenient way to get to and from Grant Park on race day. For the most up-to-date travel information and to learn how to use the CTA bus and rail system visit transitchicago.com.Where should I park my car race morning?
If you drive, allow sufficient time for heavy traffic congestion and street closures due to the race. The closest race day parking options to Grant Park are available at the Millennium Garages (Grant Park North, Grant Park South, Millennium Park and Millennium Lakeside garages). For more information, please visit millenniumgarages.com.Where can I find information about race day street closures?
Street closure information for the Bank of America Chicago Marathon is now available at chicagomarathon.com/streetclosures.Can I purchase my CTA pass ahead of time?
Yes. You can create a Ventra account at ventrachicago.com and purchase a one-day, three-day, or even seven-day pass in advance. You can then download the Ventra app to your phone and start riding the CTA right away. - ABBOTT HEALTH & FITNESS EXPO FAQs
Where is Abbott Health & Fitness Expo (packet pick-up) located?
The Abbott Health & Fitness Expo is held at the McCormick Place Convention Center. For more information on the Health & Fitness Expo, visit the Expo & packet pick-up page.When is the Abbott Health & Fitness Expo (packet pick-up)?
- Thursday, October 5
- 11 a.m. to 6 p.m.
- Friday, October 6
- 9 a.m. to 6 p.m.
- Saturday, October 7
- 9 a.m. to 6 p.m.
Times are subject to change.
Do I have to pick up my participant packet, participant bag and t-shirt at the Abbott Health & Fitness Expo?
Yes. All participants are required to pick up their own participant packet (bib number and timing device) at the Abbott Health & Fitness Expo during the scheduled hours of operation. All participants are required to show a government-issued photo ID that reflects the name they registered under upon picking up their own participant packet.Can I pick up my participant packet, participant bag and t-shirt on the day of the race?
No. Participant materials will not be available for race day pick up.What exhibitors will be at the Abbott Health & Fitness Expo?
The Abbott Health & Fitness Expo features a variety of health and fitness exhibitors. A full list of exhibitors will be available on the Expo & packet pick-up page.Does the event provide private lactation spaces for postpartum participants at the Abbott Health & Fitness Expo?
Yes. McCormick Place, home to the Abbott Health & Fitness Expo, has three private Mamava Lactation Suites. The private suites, also known as pods, are in the following locations:
- Lakeside Center, Level 2, by the Gift Shop
- North/South Level 2.5 across from Starbucks
- West Level 1 near the Main Information Desk on Indiana Avenue
The Mamava Suites are available to all Health & Fitness Expo attendees. If you plan to use the space during your time at the Expo, we encourage you to download the Mamava Mobile App in advance to unlock the suite upon your arrival.
If I am a vendor interested in purchasing booth space at the Abbott Health & Fitness Expo, whom should I contact?
If you are interested in purchasing booth space, please visit the Marketing Opportunities page. - Thursday, October 5
- RACE DAY FAQs
Where is the start line?
The Bank of America Chicago Marathon start line is located in Grant Park at the intersection of Columbus Drive and Monroe Street.What are start corrals?
Start corrals are designated start areas designed to facilitate a more efficient and convenient race start for all participants. Start Corrals are assigned based on a submitted and verified qualifying time or on the estimated finish time you entered on your race application. More information about start corrals for the 2023 event will be available this summer.Are start corrals guaranteed?
No. Assignments are made on a first-come, first-served basis until the corrals reach their respective capacities.Will there be an option to submit qualifying times for start corral placement?
Yes. Participants had the option to submit a qualifying time for their start corral placement. More information about the start corral process will be shared with registered participants this summer.Where can I check my gear on race day?
You may store small personal items or articles of clothing during the race at your designated gear check area, which is determined by your start wave and corral.Which gear check area should I use?
Each runner is assigned to a specific gear check area. Your assigned gear check area corresponds with your start wave, as well as the color of your event bib number.Where can I change before or after the race?
Participants have access to gender neutral facilities on race day, including individual changing stalls for before or after the race. Changing stalls are located near the gear check tents.Will portable restrooms be available in Grant Park and along the course?
Yes. Participants have access to gender neutral facilities on race day, including standard and ADA portable restrooms on-course and in Grant Park.What is the course time limit?
The Bank of America Chicago Marathon has a course time limit of 6 hours and 30 minutes. After this time, the course will re-open to vehicular traffic. Participants must maintain a 15-minute per mile pace (approximately) or faster, completing the full marathon distance—start line to finish line—within the event time requirement. Those who finish outside of the time limit will not be recorded as official finishers and may not receive full on-course support from aid stations and traffic safety personnel.If the weather changes during the race, will there be alerts along the course?
Yes, if weather changes during the race participants will be alerted based on the Event Alert System (EAS) levels. The Event Alert System is a color-coded system that communicates the status of course conditions to participants, spectators, volunteers and event staff leading up to and on race day. On race day, the current EAS level is announced via public address announcements and color-coded signs/flags at the start and finish areas and at each of the 20 aid stations along the course.How many aid stations are on course?
There are 20 aid stations on course. The aid stations are located approximately one to two miles apart.What flavor Gatorade do you offer on the course?
Gatorade Endurance Formula Lemon-lime will be offered at all aid stations.Can I run with headphones?
Yes. Music devices with headphones are permitted for use on the course; however, participants must be alert to their surroundings at all times and must pay attention to important announcements made in Grant Park and along the course. Music devices with headphones are not permitted for use by athletes in the American Development Program.Can I run with my GPS watch device?
Yes. Participants can run with their GPS watch device. However, athletes competing for prize money cannot carry devices that can be used to communicate with any other person.What is not allowed on course?
The event does prohibit participants from using or carrying certain items/devices while on course. For more information on the prohibited devices, please visit the Event rules page.Where is the Bank of America Chicago Marathon finish line located?
The Bank of America Chicago Marathon finish line is located on Columbus Drive south of Balbo Drive in Grant Park.Is there medical care at the finish line?
Yes. There are medical personnel and medical facilities at the Bank of America Chicago Marathon finish line. The Main Medical Tent, Podiatry Tent and Ice Station are located directly beyond the finish line. An additional medical tent is located in Grant Park to assist participants after they exit the finish area.Does the event provide private lactation spaces for postpartum participants race day?
Yes. Private and semi-private lactation spaces are available to participants on race day. Participants interested in using the spaces will have access to a private or semi-private seating area (chair and table), a water source or a portable hand-washing station and a power source. Spaces will be available in the following locations:- Pre-race: Private and semi-private space at the Hilton Chicago (720 S. Michigan Avenue)
- On-course: Private and semi-private tented facility on Laflin Street between Adams Street and Jackson Boulevard at Miles 15 and 16
- Post-race: Semi-private tented facility and private pop-up inflatable lactation pods provided by Mamava at the 27th Mile Post-Race Party
Participants interested in using the pre-race space at the Hilton Chicago are asked to email office@chicagomarathon.com for instructions on how to access the space.
Staff will be onsite at each location to assist those interested in using the space(s) on a first-come first-served basis. Lactation spaces will be equipped with Quick Clean™ Breast Pump & Accessory Sanitizer Spray and Wipes courtesy of Medela.
Please note, the event will not store or transport equipment on-course or at the Post-Race Party.
Additional questions about lactation spaces can be directed to the office@chicagomarathon.com email in advance of the event.
- START CORRAL FAQs
What are start corrals?
Start corrals are designated start areas designed to facilitate a more efficient and convenient race start for all runners. Wave 1 start corrals are assigned based on a participant’s accepted qualifying time. Wave 2 and Wave 3 start corrals are assigned based on a runner’s expected finish time.How do I know my start corral assignment?
Beginning Thursday, July 20, you can view your preliminary start corral assignment through your participant account. You will also receive an email in advance of the race indicating your event bib number and final corral assignment.How can I change my start corral assignment?
All corral change requests must be made using the start corral change request form. The request form will be available from Thursday, July 20 through 5 p.m. (U.S. Central Time) on Tuesday, August 8.Can I submit a corral change request after the deadline to be considered?
No, you may submit a start corral change request from Thursday, July 20 through 5 p.m. (U.S. Central Time) on Tuesday, August 8 via the start corral change request form. Requests following the Tuesday, August 8 deadline will not be considered.What is considered acceptable proof of a qualifying time for a Wave 1 corral?
Proof of a qualifying time may be submitted in the form of a direct link to an online results page. Results must be from a half marathon or marathon completed on or after January 1, 2021 and must meet the corral’s qualification standards.Is proof of a qualifying time required for Wave 2 and Wave 3 start corrals
No. Wave 2 and Wave 3 start corrals are assigned on a first-come, first-served basis based on a participant’s estimated finish time.Are start corral assignments guaranteed?
Start corral assignments are not guaranteed. Corrals are filled on a first-come, first-served basis until they reach their respective capacities.Will my start corral assignment impact my race start time?
Yes. Your race start time is based on your start corral assignment.Can I switch from one start corral to another on race day?
No. All participants must start in their assigned start corral on race day.I missed qualifying for a start corral by a few seconds. Will you make an exception?
No. Start corral qualifying standards are strictly adhered to. - AGE GROUP WORLD CHAMPIONSHIPS FAQs
When is the 2023 Abbott World Marathon Majors Wanda Age Group World Championships?
The 2023 AbbottWMM Wanda Age Group World Championships will be held as part of the Bank of America Chicago Marathon on Sunday, October 8, 2023.What is the anticipated field size for the 2023 Abbott World Marathon Majors Wanda Age Group World Championships?
After two consecutive Championships in London, the Bank of America Chicago Marathon will welcome a larger field size of 3,000 top age group runners from across the continents, all battling it out for podium positions in their respective age categories.How do you qualify for the Abbott World Marathon Majors Wanda Age Group World Championships?
Participants who compete in an AbbottWMM Wanda Age Group World Ranking qualifying race earn points according to their age, time and gender, aligned with the following age groups for men and women: 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, 75-79, 80+.More information about this and other ways to qualify is available here: worldmarathonmajors.com/rankings/world-championships.
How do I know if I qualify for the Abbott World Marathon Majors Wanda Age Group World Championships?
Individuals who qualify to compete in the 2023 AbbottWMM Wanda Age Group World Championships received a notification of their qualification in January and an invitation to claim their entry in February. Qualifiers will have two weeks to complete this process to secure their entry. If you think you qualify, but you have not received information to date please email worldagegroups@wmmajors.com.I’m registered for the 2023 Bank of America Chicago Marathon, and I qualify for the Abbott World Marathon Majors Wanda Age Group World Championships. How do I switch my Chicago Marathon entry to a championship entry?
If you already have an entry into the 2023 Bank of America Chicago Marathon, the entry link you receive from the Abbott World Marathon Majors will allow you to upgrade your entry fee to be part of the championships. Only participants who complete this process and pay an additional USD$160 will be eligible to compete in the championships.What are my options if I sign up and I can’t participate?
Registered participants will have the opportunity to cancel their Bank of America Chicago Marathon entry and access a guaranteed entry for the 2024 Chicago Marathon. All event fees (entry, ancillary products, etc.) are non-refundable and will not be applied to future participation. Participants who select this option must complete the 2024 Chicago Marathon application process and pay the 2024 entry fee to redeem their guaranteed entry. Please note, this opportunity does not extend to future editions of the AbbottWMM Wanda Age Group World Championships.AbbottWMM Wanda Age Group World Championships entries are non-refundable and non-transferrable.
Learn more about the options available to registered participants if they choose not to participate in the 2023 Bank of America Chicago Marathon.
How much does it cost to participate in the Abbott World Marathon Majors Wanda Age Group World Championships?
The entry fee for the 2023 Abbott World Marathon Majors Wanda Age Group World Championships is $390* (USD) for U.S. residents (those who live in one of the 50 states, the District of Columbia, Puerto Rico or other U.S. territories) and $400* (USD) for non-U.S. residents.Individuals must provide credit card information as a part of the application process. The entry fee is processed automatically when an application is approved. When completing the application please use a credit card that has an expiration date of March 2023 or later.
*A processing fee is applied to all entry fees.
Why is a processing fee applied to the entry fee at the point of registration?
The processing fee included at the point of registration is charged by the registration service for providing its software and services. This processing fee is non-refundable in all circumstances.What do Abbott World Marathon Majors Wanda Age Group World Championships participants receive?
Participants in the 2023 AbbottWMM Wanda Age Group World Championships will have access to exclusive race day hospitality near the race start and finish lines in Grant Park. This will comprise pre- and post-race amenities including breakfast, lunch, private gear check, changing areas, post-race massages, and guest appearances from the race day champions.Additional amenities include a 2023 AbbottWMM Wanda Age Group World Championship medal and an exclusive gift, which will be available at dedicated booth at the Abbott Health and Fitness Expo.
Will my travel and/or accommodation expenses be covered?
No. Travel and housing accommodations are not included in the AbbottWMM Wanda Age Group World Championships amenities. Registered participants are encouraged to book housing through Maritz, the official housing partner of the Bank of America Chicago Marathon. Martiz offers access to exclusive room blocks at the city’s most desirable hotels. The housing site for the 2023 Bank of America Chicago Marathon is now open. Room availability changes frequently, and we encourage you to check back later if you are not able to find reservations that match your travel plans.Are Abbott World Marathon Majors Wanda Age Group World Championships participants required to pick-up their race materials in person?
Yes. All participants are required to pick up their own participant packet (bib number and timing device) at the Abbott Health & Fitness Expo during the scheduled hours of operation. All participants are required to show a government-issued photo ID that reflects the name they registered under upon picking up their own participant packet.Where will Abbott World Marathon Majors Wanda Age Group World Championships participants start?
The Abbott World Marathon Majors Wanda Age Group World Championships will be held as part of the Bank of America Chicago Marathon. Championship participants will receive information about their start assignment in the summer when start corral information for the 2023 event becomes available.I ran a qualifying race in one group but on race day I will have moved up an age group. Which group will I compete in?
Your age on race day will determine the age group you compete in. - CANCELLATION (BY YOU OR BY US) FAQs
What are my options if I sign up and can’t participate?
Registered participants who are unable to participate in the 2023 Bank of America Chicago Marathon can cancel their entry through Wednesday, October 4 via their participant account. All event fees (entry, ancillary products, etc.) are non-refundable and will not be applied to future participation. Participants who select this option must complete the 2023 application process and pay the 2023 entry fee to redeem their guaranteed entry. It’s important to note that once an entry is cancelled the process cannot be undone.This opportunity is not available to participants who received a guaranteed entry through the charity or tour group applications.
I claimed my 2020 deferred entry for the 2023 Bank of America Chicago Marathon. Am I eligible for the event’s entry cancellation process?
Registered participants who claimed their 2020 deferred entry for the 2023 event are eligible to cancel their 2023 entry and access a guaranteed entry for the 2024 event. Participants who select this option must complete the 2024 application process and pay the 2024 entry fee to redeem their guaranteed entry.I am injured and/or cannot run the event (family commitment, work obligation, etc.). Can I get a refund, donate my entry or transfer my entry to someone else?
No. Per our event rules: Sale and/or transfer of race entries/bib numbers is strictly prohibited and will result in the disqualification and/or banning of any individuals involved from future events. All entry fees are non-refundable.Are there any exceptions at all? If I provide medical documentation for my surgery, injury, pregnancy, etc., can I receive a refund?
There are no exceptions to the event rules.I cancelled my entry, but something changed and now I’m able to participate. Can I undo my decision to cancel my entry?
No. Once you cancel your 2023 Bank of America Chicago Marathon entry it cannot be undone. Registered participants have until Wednesday, October 4, 2023, to complete the individual cancellation process. We encourage you to complete the process when you are confident you can no longer participate in the 2023 event.What are my options if race organizers cancel the event?
If it is determined, for reasons outside of the event’s control, that the 2023 Bank of America Chicago Marathon cannot take place, registered participants will have the option to receive a partial refund for their 2023 entry or the opportunity to defer their place to the 2024 event and receive a discount on their 2024 entry fee.Why does the event not allow participants to defer their place and entry fee?
Our current policy in the event of a cancellation considers a participant’s financial commitment to the event, as well as the cost and the resources required to stage a world-class marathon. Every dollar that is collected through registration is invested back into the event to help cover these expenses and to enhance the overall experience for our participants. Planning and financial commitment for each year’s event begins well in advance of the application window for the next event. - REFUNDABLE REGISTRATION FAQs
What is refundable registration and who is it available to?
Individuals who are concerned they may not be able to participate in the 2023 event can pay an additional service fee (14% of all items purchased, excluding event processing fees) for a 100% refund of the entry fee and additional products paid by the participant during the registration process. Registered participants, who purchased refundable registration, and are unable to participate in the race (for one of the wide range of perils covered) must apply to receive a 100% refund of their entry fee and ancillary purchases. An update on the application should be received within 10 business days of the application submission. Please note, refundable registration is not eligible to participants whose entry will be paid for by a charity, tour sponsor partner.Learn more about the options available to registered participants if they choose not to participate.
Who is eligible to purchase refundable registration?
Refundable registration is available to individuals who paid for their entry and/or additional products during the registration process. Please note, refundable registration is not available to individuals whose entry will be paid for by a charity, tour or sponsor partner.When can I purchase refundable registration?
The option to purchase refundable registration is only available during the application/registration process.If event organizers cancel the event would I receive a refund on my refundable registration purchase?
No. In the event of a cancellation by the event, the additional service fee associated with refundable registration would not be refunded.I purchased refundable registration. When can I apply for a refund?
If you purchased refundable registration you can start your application for your refund any time leading up to the event and you have until 60 days following the event to submit your claim. In the event of illness/injury please note, refund applications where the conditions are unpredictable and the event is more than two months in the future will not be approved.How long does it take to complete the refundable registration refund application form?
The online refund application can take 5-10 minutes if you have all evidence required for your claim prepared. While you have the ability to start the form, save your progress and submit your relevant evidence into the form at a later date, we encourage you to have all required evidence ready before starting the application process.What is my booking reference number?
Your booking reference can be found in the products section of your registration confirmation email. You will see REFUNDABLE REGISTRATION REFERENCE NUMBER followed by your alpha-numeric booking reference. Please note that this is a different number than your event registration number.Why do I need to submit my bank account information when completing my application?
Protect Group only provides refunds via bank transfer as the event’s registration provider does not share payment details from your original registration. You will need to ensure the home country of your bank and the bank account information requested on the refund application form are accurate. Entering the information incorrectly may impact the ability to receive a refund if your application is approved.If approved, how long does it take to receive my refund?
Once you have fully submitted your refund application form and included all required evidence, the Customer Experience team from Protect Group will review your application within 24 hours. All participants who fully submit the refund application will receive an email informing them the status of the refund application (approved or denied). If approved, you should receive your refund to the bank account entered in the application process within three (3) business days of your applications approval. We recommend keeping an eye out for any emails from the Protect Group Customer Experience team in case further information is required to validate your refund application.How does the Protect Group Customer Experience team contact me?
When you submit your refund application, you will be emailed by a member of the Protect Group Customer Experience team. You can reach out to this team member at anytime and they will assist you with any questions you may have regarding your refund application.The Protect Group Customer Experience team said my evidence was not sufficient. How do I provide updated information?
Protect Group outlines what evidence is required and what specific information you will need to provide to validate your refund application for each claim reason. You can find this in the evidence section next to each circumstance in the Refundable Terms and Conditions. If you need to submit new or additional evidence, you can either respond to your email communication with your Protect Group Customer Experience team member or revisit your incomplete refund application via the same link found in your registration confirmation email.What do I do if I am having trouble submitting the form?
If you are experiencing issues on the form, please submit your technical question using the “Ask a Question” box located on the bottom left of the form. Once submitted, a technical representative from Protect Group will be in touch to assist. Before closing the form, be sure to save your application so everything you have entered thus far remains.I submitted a refund application a while ago and have not received a response. How do I check the status of my claim?
All participants receive an email from the Protect Group Customer Experience team following their refund application submission. Please contact this Protect Group Customer Experience representative directly for any questions regarding your application status. If you have not received an email, please check your junk or spam folders with your email service provider.My unforeseen circumstance is not listed in the terms and conditions, what should I do?
If your refund application is for a circumstance not exactly listed in the Refundable Terms and Conditions the Protect Group Customer Experience team also considers other Emergency Circumstances at their absolute discretion and you will need to provide evidence for these circumstances.What if I knew about my circumstance at the time I registered?
If you knew about your circumstance when you registered or could have reasonably foreseen it, you will not be eligible for a refund under the Refundable Terms and Conditions. Refundable circumstances are unforeseen circumstances which prevent you from attending the event. - GENERAL APPLICATION FAQs
What is the difference between a guaranteed entry and a non-guaranteed entry?
A guaranteed entry ensures you a spot in the field for the 2023 Bank of America Chicago Marathon, provided that you agree to the terms of that entry (Charity Program, International Tour Program) or that you qualify for that entry (2020 Deferred entry, 2022 Cancelled entry, Chicago Marathon Legacy Finisher, Time Qualifier, Bank of America Shamrock Shuffle Legacy, American Development Program and Para Athletics Program).A non-guaranteed entry is subject to a selection through a drawing.
What are the application deadlines?
- Tuesday, October 18 at 10 a.m. (Central Time): Applications for the guaranteed and non-guaranteed entry paths open.
- Thursday, November 17 at 2 p.m. (U.S. Central Time): Guaranteed and non-guaranteed entry applications will close.
- Thursday, December 8: Non-guaranteed entry applicants will be notified via email of their entry status throughout the day on Thursday, December 8.
Learn more about the different application paths.
What is the entry fee for the 2023 race?
The entry fee* reflects the cost and the resources required to stage a world-class marathon. Every dollar that is collected through registration is invested back into the event to help cover these expenses and to enhance the overall participant experience.- U.S. residents (those who live in one of the 50 states, the District of Columbia, Puerto Rico or other U.S. territories): $230 (USD)
- Non-U.S. residents: $240 (USD)
Applicants must provide credit card information as a part of the application process. The entry fee is processed automatically when an application is approved or selected through the drawing. When completing the application please use a credit card that has an expiration date of December 2022 or later.
*A processing fee is applied to all entry fees.
Why is a processing fee applied to the entry fee at the point of registration?
The processing fee included at the point of registration is charged by the registration service for providing its software and services. This processing fee is non-refundable in all circumstances.I identify as non-binary. Will I be able to select non-binary as a gender option when registering?
Yes. The event introduced the opportunity for applicants to register as a non-binary participant during the 2022 application process. Discussions are ongoing with non-binary athletes to ensure we’re creating an inclusive event experience. We invite you to share your feedback with our team at office@chicagomarathon.com.I’m hesitant to sign up just under a year before the 2023 event. Will there be opportunities to sign up closer to the event date?
Individuals who are interested in signing up closer to the event may do so by running and fundraising on behalf of a charity. Each charity manages its own unique charity team, participant benefits and fundraising requirements. While fundraising requirements may vary from charity to charity, participants are required to raise no less than $1,250 (USD) if the entry is claimed during the application window (Tuesday, October 18 to Thursday, November 17) and $1,750 (USD) if the entry is claimed following the application window (Friday, November 18 to Thursday, September 14, 2023). Charity program entries are available on a first-come first-served basis until Thursday, September 14, 2023 or when the charity has reached its capacity, whichever comes first.What happens if my friend or family member gets selected and I don’t?
The person who did not receive an entry through the drawing has the opportunity to access a guaranteed entry by running with a charity in the event’s official Charity or International Tour Programs. - 2020 DEFERRED ENTRY FAQs
I didn’t receive a link to claim my 2020 deferred entry. How can I access the application to claim my entry?
Please contact office@chicagomarathon.com. A member of our customer service team will respond to your email with a link specific to your Bank of America Chicago Marathon application path. Please note, all entry applications are reviewed to confirm entry eligibility.What happens if I don’t claim my 2020 deferred entry for the 2023 event?
If you do not claim your entry for the 2023 event, you will forfeit your 2020 place and entry fee.If I claim my 2020 deferred entry for the 2023 event, can I purchase refundable registration?
Refundable registration is only applicable to the items paid for during the 2023 application process. If you purchase a new product when claiming your 2020 deferred entry, those items would be eligible for refund through refundable booking.Please note, your entry is not eligible for a refund through refundable registration, since you are not paying for the entry as a part of the 2023 application process.
If I claim my 2020 deferred entry for the 2023 event, will I be eligible to cancel my entry if I’m not able to participate?
Yes. You will be eligible to defer your entry to the 2024 event. If you cancel your entry, you must pay the 2024 entry fee when claiming your entry during the 2024 application window. Please note, the ancillary items purchased for the 2020 event will not be deferred to 2024.How do I claim the additional items I purchased for the 2020 event?
If you purchased additional items (Race Day Hospitality, Priority Access Package, MarathonFoto Package, iTAB or the Chicago Tribune Commemorative Package) for the 2020 event, these items will be carried over to your participant account in the weeks following the November 17 entry deadline. Do not re-purchase these items when claiming your entry. - CHARITY AND TOUR APPLICATION FAQs
What are the requirements of running for charity at the 2023 Bank of America Chicago Marathon?
Each charity manages its own unique charity team, participant benefits and fundraising requirements. While fundraising requirements may vary from charity to charity, participants are required to raise no less than $1,250 (USD) if the entry is claimed during the application window (Tuesday, October 18 to Thursday, November 17) and $1,750 (USD) if the entry is claimed following the application window (Thursday, November 17 to Thursday, September 14, 2023). Those interested in participating for charity should directly contact the charity of their choice with any questions.Note: Only charities that are part of the official Bank of America Chicago Marathon Charity Program have access to guaranteed entries. Visit the Charity Index for a complete list of official charity partners.
What are the requirements of joining an international tour group at the 2023 Bank of America Chicago Marathon?
Each tour partner manages its own unique tour and requirements, such as cost of entry, air travel, hotel, etc. Please note, only tour operators that are part of the official Bank of America Chicago Marathon International Tour Program (ITP) have access to guaranteed entries and not all countries have approved Chicago Marathon tour partners. Those interested in joining an international tour group should directly contact the tour partner of their choice with any questions. More information on this application will be available soon. Please note, this application will remain open through Tuesday, August 15, 2023.I completed the charity or tour group application/registration and no longer want to run with a charity or tour group. What do I do?
Please contact your charity team or tour group coordinator directly for additional information.I want to run for a charity but I don’t see them listed on the website?
Only charities that are a part of our official Charity Program have access to guaranteed entries. Individuals selected through the drawing or those utilizing a guaranteed entry are welcome to run on behalf of any organization or cause.I would like my charity or tour group to be a part of one of the event’s official programs. How can I get more information?
For more information on the official Charity Program and International Tour Program email eventpartnerrelations@cemevent.com. - LEGACY AND TIME QUALIFIER APPLICATION FAQs
How were the Time Qualifier standards determined?
Time Qualifier standards are based, in part, on the number of participants who have historically met the qualifying standards for the Bank of America Chicago Marathon’s fastest start corrals, as well as the need to arrive at a number of likely registrants that can be managed for the 2023 Chicago Marathon.The standards introduced for non-binary applicants are inclusive of the qualifying times for the two previously existing divisions. Applicants can expect standards to adjust in the coming years as data becomes available to help inform future qualifying times. Discussions with non-binary athletes are ongoing, with the goal of creating more inclusive event experiences.
What documentation is needed to prove qualification for this entry path?
Applicants must submit results records for a marathon completed during the qualifying window (January 1, 2021 to November 17, 2022). The results documentation must include a finish time completed within the qualifying time standards and division (men, women or non-binary).Finish times at race distances other than a marathon will not be considered.
A verifiable time is one run on a course certified by USA Track & Field (USATF), World Athletics or a similar governing association; considerations will not be made for non-certified races, weather or course conditions.
Can those who narrowly missed the qualifying time, or who ran a comparable time at a different distance (e.g. half marathon, 50K, etc.), or who ran a qualifying time prior to January 1, 2021, be considered for guaranteed entry as a Time Qualifier?
No. Exceptions to qualifying times, distances and dates will not be made.Can those who run a qualifying time after the application window register as a Time Qualifier?
No. All time qualifiers must register during the application window.What constitutes a verifiable time for guaranteed entry as a Time Qualifier?
A marathon time run on a course certified by USA Track & Field (USATF), World Athletics, or similar governing association on or after January 1, 2021. Proof must be submitted in the form of an official finisher certificate or official results page. Exceptions/considerations will not be made for non-certified events, weather or course conditions, or for any race distance other than a full marathon.I participated in the 2020 Bank of America Chicago Marathon Virtual Experience. Will my participation count towards the legacy or time qualifier entry application?
No. The Virtual Experience results listing will not be incorporated into the official Bank of America Chicago Marathon results and cannot be used as a qualifying time for other events.Will past Bank of America Chicago Marathon finishers be given preference to register for the 2023 Chicago Marathon?
Yes. Those who have completed five or more Chicago Marathons within the last 10 years may register for the 2023 Chicago Marathon with a guaranteed entry. Beyond this consideration, past Chicago Marathon finishers have the same registration options as all other interested individuals. - DRAWING APPLICATION FAQs
Is it possible that the event might sell out through the issuance of guaranteed entries, thus negating the drawing?
No. The guaranteed entry application paths are in place to supplement the non-guaranteed drawing, not replace it. The allotment of charity and tour group entries is managed in a manner to maintain the diversity of the participant field and the equity of the entry process.Is there a fee to apply for the non-guaranteed entry drawing?
There is no fee to apply for an entry.Is there a limit to the number of people that can apply for a non-guaranteed entry?
No. The application will remain open for entry until application deadline.How many entries will be available through the non-guaranteed entry drawing?
We don’t know at this time, as that number will depend on the total number of people who register with a guaranteed entry by the application deadline.How many entries are allotted to charities and tour groups?
There is not a specific allotment of entries for charities or tour groups. Rather, the registration process for these groups has been designed to help them achieve the same number of participants they have had in past years, and to allow for slight, incremental growth.Is there an advantage to applying for the drawing earlier versus later?
No. The time at which someone applies for the drawing will have no bearing on their chances of selection.When/how will I know if I’ve been selected through the non-guaranteed entry drawing?
Applicants will be notified via email of their entry status on Thursday, December 8. If an applicant receives an entry through the drawing, the entry fee is automatically processed. Individuals who apply for, but do not receive an entry through the drawing, may still register by opting to run for select official charities or tour groups.Can someone apply for the non-guaranteed entry drawing multiple times to increase their chances of selection?
No. Prior to selection, duplicate entries will be removed from the system and therefore will not increase one’s chances of selection.What happens if I enter the non-guaranteed entry drawing multiple times and get selected more than once?
Duplicate entries will be removed from the system prior to the drawing.If I’m not selected to receive an entry is there still a way I can participate in the 2023 Bank of America Chicago Marathon?
Yes. Individuals who apply for, but do not receive an entry through the drawing may still register by opting to run for select official charities or tour groups.
